In their own words…
The outstanding characteristics of the work of Michael Pine and Associates are
- The clinical insights that are brought to bear in the formulation of the analytic plans,
- The analytic sophistication that results in the appropriateness and effectiveness of the models that are devised and applied,
- The depth of understanding of the client’s needs that results in results that meet specified requirements, and, to me very importantly,
- The depth of understanding of both the client’s needs and of the clinical reality that permits Michael Pine and Associates to go enough beyond the clients’ specifications to truly add value to the work, but stays within the appropriate bounds.
… I have used and observed the work of a wide array of contractors providing analytic services in the health care sector. The work of Michael Pine and Associates is truly distinctive in how well it serves the perceived and implicit needs of the clients. I do not know of another organization of that type that so well combines clinical and technical sophistication, efficiency, and understanding of and responsiveness to the clients’ requirements.
—Henry Krakauer, MD, PhD, former Director of the Office of Program Assessment and Information for the Health Care Financing Administration (now the Centers for Medicare and Medicaid Services)
… all my goals were accomplished on time, often under budget and with very positive responses from the physicians who were participating.
—Ian V. Jones, MD, Vice President, Clinical Performance, Sherman Hospital
I would highly recommend Michael Pine and Associates … Their knowledgebase, facilitation skills, organizational development techniques and strategic planning advice were invaluable to the organization.
—Bernard B. Gawne, Jr., MD, MS, MSH, Sr. Vice President of Medical Staff Affairs, Owensboro Medical Health System
[MPA’s] expertise with the data and systems to create clinically and analytically sophisticated reports has helped our facility to achieve Top 100 status. The physician level and aggregate expected vs. actual outcomes data has enabled our physicians to create and enhance their cardiology and cardiothoracic programs and practice patterns. This has resulted in an overall improved effectiveness and efficiency of our heart program.
—Laura Villanueva, RN, BSN, Manager, Quality Management Department, Saint Joseph Healthcare, Inc.
Michael and his group provided the principal methodological and implementation support for the Cleveland Health Quality Choice program … Michael Pine and Associates were superb in their work in Cleveland … the models were first rate and the reports very well designed, in large part because of the technical expertise provided by Michael and MPA.
—Terry Hammons, MD, Sr. Vice President of Research and Information, Medical Group Management Association
I found Dr. Pine’s knowledge of risk adjustment encyclopedic. He was able to answer questions and issues raised by the hospitals as well as Blue Cross Blue Shield in a manner that encouraged participation and that answered skepticism.
… We were able to demonstrate that a large insurer can act to improve the quality of care received by its customers. We even were able to pay hospitals differently, based on the quality of their care. I believe that this work could not have been completed without the direct participation of Dr. Pine. He was critical to our success.
—Joseph Berman, MD, MPH, former Chief Medical Officer for Anthem Blue Cross, Blue Shield
Michael has been an important leader in the nation regarding the measurement and improvement of quality especially in the hospital setting. His team has set the gold standard regarding statistical analysis of complex inpatient databases. He also has been a leader in establishing sophisticated severity of illness adjustment tools.
—David B. Nash, MD, MBA, Jefferson Medical College, Thomas Jefferson University